Terms & Conditions

Please contact us directly.

• Booking fee is 10% per person in order to confirm your reservation – no refundable after paid.
• After booking with us, full payment must be made in advance 30 days as per our request related to the program/packages prior to arrival date.
• All other bookings are subject to any applicable fare increase or charges rates are subject to change for events beyond of our control.

You many cancel your booking at any time – should be received 20 days in advance for Arrival dates. Cancellation must be made in writing by email; jefalgitours@gmail.com to avoid any misunderstanding.

• If cancellation takes place less than twenty (20) days of trip, you will be responsible there will be assessed a non-refundable a 50% of total Tour Price and flight tickets issued that you have paid to Jefalgi Tours.
• If cancellation takes place less than ten (10) days of trip, you will be responsible there will be assessed a non-refundable a 75% of total Tour Price and flight tickets issued that you have paid to Jefalgi Tours.
• If no cancellation occurs five (5) days prior to departure, there will be no refund; the entire fee and deposit will be forfeited as much as 100%.

Prices shown are those currents at the time of publication of the brochure and website or the Price List which from part of brochure. It is therefore subjected to change with or without notice due to increase in airfares, other transport cost, hotel rates, exchange rates, foods, Government tax, etc.

Each trip is accompanied by a qualified group leader (Tour Guide), who works in conjunction with local natives. Our Guides are chosen for among other things, their experience with the areas and skills regarding group work, as true destination experts who provide valuable insights to our guests.

We usually eat together as a family. Meals during long journeys from the city or in remote villages aren’t restaurant-style meals, but are prepared by our own local chefs.

During village involvement days you can even help out if you wish. Utilizing the indigenous vegetables, fruits, cans food, fresh meals or in one place you may enjoy steamed or roasted sweet potatoes (a highland staple) or grilled sago food – the main food of people in coastal areas. You will also dine on delicious soups, rice, noodles. We will usually start the day with simple breakfast at our overnight accommodations. Of course, we will always adjust to the availability of goods and food in each area upon your arrival.

Although no effort will spared to provide the requested services, Jefalgi Papua Tours acts only as agent for transportation companies, hotels and all of other contract and will therefore have disclaim responsibility for any loss, damage, accident, change of schedules, or other irregularities caused for arising from circumstances beyond of our control

Occasionally it be necessary to alter or amend itineraries, accommodation and sightseeing arrangement from our agreement of trip, this may be due to the road, weather, infrastructure, local condition and other operational need prevailing at the time and is always made in the best interest of your comfort.

We at Jefalgi Papua Tours unable to guarantee exact arrival and departure time is not liable for any failure make connection with any other service.

After commencement of travel, no refund in full or in part will be given for services included in the program which not utilized.

• What to bring
  Depending on the trip you will take, usually raincoat, torch, plastic raincoat to cover the camera or other necessary things, comfortable walking shoes, sun hat and block out, mosquito repellent, dark glasses. Lightweight clothing, will be more comfortable in the more humid coastal areas while a light sweater or jacket may be needed in the highland at night.
  A Backpack is suitable for the porters to carry during the trekking (not suitcase or similar). So we will let you free or you just carry your day pack containing drinking water and essential items.

• Trekking Gear
  We recommend you to bring your own sleeping bags and air mattress (your size) if you travel with us, if you don’t have it please to let us know as soon as possible as we can provide it to you before the trip begun. For the Special trip in Papua we will provide such as tents & mosquito net.

• Internal Flights In Papua
  in example the flight to/from Wamena, To/from Asmat will be depending on local conditions, weather, flight operational etc. So we would like you to be patient to wait the plane until departure to your next destination. but don’t worry all your flights you have booked on us is under control.

• Cash (Indonesian Rupiah) If you are traveling to remote areas—such as Asmat, Korowai, Manokwari, Baliem Valley, Mamberamo, Raja Ampat, or Jayapura—you will still need cash in Indonesian Rupiah for transactions with local communities outside of the cities, for instance when purchasing souvenirs, paying for boat rentals, or covering the costs of guesthouses, homestays and meals.

• Malaria
  Malaria is transmitted by mosquito bites and is a highly contagious disease in Papua, especially in coastal areas. However, it’s easy to avoid mosquito bites while you’re traveling with us. Please consult your doctor before arriving in Indonesia or Papua. Regularly use mosquito repellent or spray to protect your skin from mosquito bites.

• Insurance
  We recommend you that travel Insurance be taken out while on traveling to cover against sickness. lost or damage to baggage and personal liability.